Shipping policy

Shipping Policy

BoxySofa delivers furniture to eligible residential and business addresses in the contiguous United States.

Delivery Eligibility

We do not ship to PO Boxes.
Delivery availability is confirmed at checkout using the shipping address provided.
Please provide a complete, accurate street address and a phone number that a delivery carrier can use if needed.

Furniture Delivery

Many BoxySofa products ship in compact packaging from our California fulfillment network. Packaging, stock availability, carrier service, and delivery arrangements vary by product and destination. The current product details and checkout are the best source for the applicable delivery information for your order.

Before You Order

Please measure your doorway, hallway, elevator, stairway, and intended room before placing an order. You are responsible for ensuring that the delivery address is accessible and that the product will fit through the access route and into the intended space.

Delivery Issues

Inspect delivered packages promptly. If an item arrives damaged, incomplete, or different from your order, contact us through our Contact page and include your order number and clear photos of the item and packaging. Do not discard the packaging until we have reviewed your request.